Wonderful experience, and very patient with us. We wanted a small ranch house in the Warrenton, VA area. Not an easy thing to find. Took about 6+ months of Ed or Louann showing us all the houses in our price range that fit our needs. They helped us get through the title and mortgage process. The listing agent was difficult but Ed took care of dealing with her. Louann was very attuned to my need for a ranch house due to a physical disability. I would recommend working with them they are true professionals in every sense of the word. Nice, nice people.